Who we are
Our website address is: https://doubleh2go.co.nz. Double H2Go is a company committed to providing high-quality hydration products and services. We are based in New Zealand, and our contact email is [email protected]. For any privacy-related concerns, please reach out to us at this email.
What personal data we collect and why we collect it
We collect various types of personal data from our users and site visitors. This includes:
- Personal Information: Name, email address, and contact details, which are collected when you interact with our site, such as subscribing to our newsletter or contacting us through our contact forms.
- Technical Data: Information such as IP addresses, browser type, and pages accessed on our website. This data helps us to improve our site’s functionality and user experience.
We collect this data to enhance your experience on our site, process orders, and provide customer support. Some of this data is also collected to comply with legal obligations.
Contact forms
When you submit a contact form on our website, we collect your name, email address, and the content of your message. This information is kept for six months for customer service purposes, but it is not used for marketing purposes unless you have opted into our mailing list.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our site and provide a more personalized experience. The cookies we use may include:
- Session Cookies: To manage your session on our website.
- Analytics Cookies: To track usage and performance of our site.
- Marketing Cookies: To provide relevant advertisements to our users.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Analytics
We use Google Analytics to track visitor behaviour on our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt-out of